Benefits Consulting

Charting RPO

The top global providers of RPO

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2008 HRO Europe Superstars

The best buyers, advisors, and providers.

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Keeping HRO Alive

Are we killing HRO with a lack of focus on key value drivers of business process outsourcing?

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ING to Acquire CitiStreet for $900 million

The ING Group has reached an agreement to acquire CitiStreet LLC, one of the largest retirement plan and benefit service and administration organizations in the domestic defined contribution (DC) marketplace, for $900 million. The deal will be financed entirely from existing internal resources.

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Gauging Buyer Satisfaction

Nearly 10 years after the industry first began, quality of service delivery is stabilizing. But can the market elevate its game to truly keep customers happy?

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When the Big Dog Comes Calling

Private equity has always had a role in HRO, but KKR’s recent acquisition of NorthgateArinso offers the industry a vote of confidence.

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Building a Match Made in Heaven

When it comes to HRO, don’t try to change the personality of your partner after engagement. It’s better to state your intention and desires upfront.

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Europe: a Market on the Move

No longer laggards in the market, EU members show they’ve grown serious about outsourcing. Expect this region to report higher rates of growth than anywhere else on earth.

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Top Legal Eagles

When you need advice on your outsourcing contract, turn to some of the best minds in the business.

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