I love politicians. They mean well. There is no systemic problem that cannot be fixed with a stage and, of course, a microphone if you simply identify it, call it out, and have at it. Today we are after the evil nemesis of American prosperity; dare I name that which shall not be spoken: OUTSOURCING. Yesterday President Obama announced the Insourcing American Jobs Forum on “insourcing” and a program to reward companies that bring jobs back to the land of the free and the home of the brave.
 
Elliot Clark, CEO
 
 

A discussion with Terrence McCrossan, Vice President of ADP National Account Services and Andy Spriggs, Chief Development and Strategy Officer, The RightThing on the recent deal.  
 
Plus! An exclusive interview with Terrence McCrossan, division vice president of strategy for ADP on TMT. 

Access all the stories for the Fall 2011 edition with one click!

Service delivery models for multinationals are increasingly a blend of standardisation and customisation.

By Katie Kuehner-Hebert

An exclusive adaptation of The Hackett Group’s 2011 HR Book of Numbers reveals the challenges—and opportunities—that workforce leaders confront.

By Harry Osle, Global HR Practice Leader at The Hackett Group

Is it the new RPO?

By Paul Knowles and Darryl Conley

An inside look at the on-goings of outsourcing in the public sector. 

By Russ Banham

Customer-facing companies must align their approach to the market with their approach to the labour force.

By Anders Sorman-Nilsson
 

Final Program Announced for Recruitment Process Outsourcing Summit December 7-8, Las Vegas: Baker's Dozen Research, Cerberus’ Dennis Donovan, Largest-Ever Recruiter Audience

Capgemini announced that its subsidiary Capgemini Outsourcing Services SAS (“Capgemini”) has been awarded a long-term contract from Nokia Siemens Networks, a leading global enabler of communications services, to support the company’s global order management operations.